The other day I was watching an interview with Rob Chiarelli, music producer and engineer extraordinaire. (Sample clients include Christina Aguilera, Will Smith, Madonna and Leann Rimes.) The interviewer asked how Rob resolves creative differences — which are bound to run high when dealing with superstar egos. His response is spot on:
“They’re paying me for my opinion. They’re not paying me to fight.”
It is not uncommon for designers and marketers to adopt a “holier than thou” attitude. How about you? Are you fighting with your customers?



